[Solved] fatal: unable to access 'https://dev.azure.com/xxx': OpenSSL SSL_connect: Connection was reset in connection to dev.azure.com:443

Article Sharif Ahmed

While working with a git repository in Azure and trying to update remotes or perform push/pull operations you may face an error saying,

fatal: unable to access 'https://dev.azure.com/xxx': OpenSSL SSL_connect: Connection was reset in connection to dev.azure.com:443

In this article, we are going to show some solutions to solve the error.


Solution 1:

The error seems to be related to IPv6. When you disable IPv6, the connection will work. You need to disable IPv6 for dev.azure.com by editing my hosts-file.

C:\Windows\System32\drivers\etc\hosts
# Workaround for git connection errors
# fatal: unable to access 'https://dev.azure.com/MyOrg/my-project/_git/my-repo/': OpenSSL SSL_connect: Connection was reset in connection to dev.azure.com:443
# https://developercommunity.visualstudio.com/t/cannot-connect-to-devazurecom-nor-azuremicrosoftco/1189016
13.107.42.20  dev.azure.com

dev.azure.com's IPv4 address may change in the future. Please verify it and update as needed.


Solution 2:

  • Open your command prompt and run
    tracert www.dev.azure.com
  • The prompt will show
    Tracing route to l-0011.l-msedge.net [aaa.bbb.ccc.ddd]
  • Next, in windows navigate to C:\Windows\System32\drivers\
  • Open host file in Nodepad++ in run as Administrator mode
  • Add the line and save
    aaa.bbb.ccc.ddd dev.azure.com
  • Now try to perform git operations


Thank you for reading the article. Hope this will solve your problem and don't hesitate to comment below if you face any problem.